§ 1.General Provision

1.This Hair Salon DW CREATIVE GROUP Regulations (hereinafter referred to as “Regulations”) define, among others, the conditions and rules of operation of the Salon, the use of the Salon’s services by Clients, ways of scheduling and canceling appointments in the Salon, and the rules of complaint procedures applicable in the Salon.

2. The terms used in these Regulations have the following meanings:

1.Salon – Hair Salon DW CREATIVE GROUP located at Rozbrat 34/36, local 53, owned by DW GROUP Limited Liability Company with its registered office in Pruszków (05-800), at Raszyńska 11, KRS: 0000948917, NIP: 5342647256, phone: 883 568 858, email: info@dwcrative.group,

2.Owner – DW GROUP Limited Liability Company with its registered office in Pruszków (05-800), at Raszyńska 11, KRS: 0000948917, NIP: 5342647256,

3.Leader – Dariusz Wójcik, the main hairdresser and specialist in the Salon,

4.Team – one or several hairdressers (but not the Leader) performing Services in the Salon,

5.Client – every client of the Salon,

6.Services – any service offered by the Salon, regardless of its subject and duration, specifically, but not limited to: cutting, uniform coloring, airtouch highlights, pigmentation, decolorization, styling, hairdressing,

7.Package – a distinguished package (set) of Services performed for the price indicated in the Price List,

8.Price List – prices of Services adopted in the Salon available in electronic form on the Website and in paper form in the Salon,

9.Minor – a Client who has not reached the age of 18 (eighteen) at the time of the Service,

10.GDPR – Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation),

11.IG Profile – the Salon’s account on the social media platform Instagram under the name: dwcreativegroup,

12.FB Profile – the Salon’s account on the social media platform Facebook under the name: DW Creative Group,

13.Shop – an online store of hair products and accessories operated by the Owner at: https://www.dwshop.pl,

14.Website – the Salon’s website operating at: https://www.dwcreative.group,

15.Google Reviews – reviews of the Salon and/or Services expressed by Clients within the Google Maps website,

16.Voucher – a document (personal or bearer) issued by the Salon in paper or electronic form entitling to use the Services, valid after its prior payment,

17.Consent – the Client’s consent to perform the hairdressing service given in the interactive form of consent to perform the hairdressing service.

3.In cases not described in these Regulations, the universally applicable legal provisions shall apply.

4.The full range of Services along with the Price List is available on the Website, as well as directly in the Salon.

5.By scheduling a Service or, in the absence of a reservation, by commencing its performance, the Client declares that they have read the Regulations and accept its provisions. The preceding sentence also applies to the Price List applicable in the Salon.

6.The Salon is open from Monday to Friday from 10.00 to 21.00 and on Saturday from 10.00 to 18.00. After individual agreement with the Owner, it is possible to perform the service outside the Salon’s opening hours (i.e., earlier or later hours).

7.After individual agreement with the Owner (time and price), it is possible to reserve the Salon (e.g., on Saturday) to perform Services in the Salon, e.g., hair styling for wedding receptions and other special events.

§ 2. Prices

1.The prices listed in the Price List are not a commercial offer and are subject to change. 

2.The final cost of the Service depends on various factors, including the quantity of products used, the condition of the hair, whether the Service is performed by the Leader or the Team, their labor input, the time taken to perform the Service, and additional treatments aimed at improving the condition of the Client’s hair or scalp.

3.The labor input of the hairdresser or hairdressers and the amount of cosmetics used depends on the individual predispositions and needs of the Client. 

4.At the Client’s request, before starting the Service, the Leader or Team will estimate the price of the Service and inform the Client about the total cost associated with its performance.

5.If during the Service, the Client expresses a desire to have other, previously unagreed Services performed, upon their request, they will be informed by the Leader or Team about the price of such additional Service. In such a case, the value of the additional Service will be added to the value of the basic Service.

6.The Leader or Team reserves the right to refuse to perform the additional Service mentioned in paragraph 5 above, if:

1.the condition of the Client’s hair or scalp does not allow for the performance of such additional Service,

2.the additional Service chosen by the Client is not adequate to the basic Service or may cause undesirable effects,

3.the time taken to perform the basic Service exhausts the time reserved for the Client in the Salon or performing the additional Service would cause significant difficulties and delays in the operation of the Salon.

7.In the case of a Package, the Client’s withdrawal from performing a Service included in the Package does not result in a reduction in the price for that Package.

8.The Owner reserves the right to organize temporary promotions on Services in the Salon. In the case of promotions, each time they will be conducted according to the rules set out in a separate promotion regulations.

9.Promotions do not combine with other promotions currently valid in the Salon unless otherwise specified in the regulations of a particular promotion.

10.In the case where the Leader or Team performs the Service with travel to the Client, the price for performing such Service will be determined individually with the Client, before starting the Service.

§ 3. Booking the Service

1.Clients can book the Service at the Salon in the following ways:

1.In person at the Salon,

2.By phone,

3.By sending a private message to the Salon via the IG Profile or FB Profile,

4.By SMS to the Salon’s phone number mentioned in § 1 sec. 2 lit. a) above.

2.Bookings are made considering the schedule of the Leader or the Team, depending on who the Client wishes to perform the Service. 

3.A booking is not equivalent to reserving a date for the Service at the Salon. The booking is only temporary and constitutes only a preliminary reservation of the date for the Service at the Salon. The reservation of the date for the Service at the Salon is dependent on the Client paying the full prepayment for the Service in the amount and within the time indicated by the Salon (Salon’s reception).

4.The Salon charges a non-refundable prepayment from the Client for the reservation of the date of the Service and the performance of the Service, regardless of the form of Booking made by the Client, in an amount not less than 500.00 PLN (in words: five hundred zlotys). The amount of the prepayment depends on the date of the Service, the hairdresser performing the Service, the type of Service, and the duration of the Service. The reservation of the date for the Service will occur after the Client pays the prepayment (in full).

5.In the case of booking a date for the Service at the Salon according to sec. 1 lit. b), c) or d) above, the Client’s payment of the prepayment should occur in the amount and within the time indicated by the Salon (Salon’s reception) but no longer than 1 (one) day, understood as 24 (twenty-four) hours, from the day the Client makes the booking for the Service. In such a case, the Client’s payment of the prepayment should be made according to § 9 sec. 1 lit. d) of the Regulations – the Salon will send to the Client (via email or private message through the IG Profile and/or FB Profile) a link to pay the prepayment. However, the Salon reserves the right, in the case of a high number of people wanting to reserve a visit date at the Salon, to indicate shorter deadlines for the Client to make the prepayment. The Client will be informed by the Salon (reception) about the deadline for the prepayment each time they book a visit at the Salon. The Salon reserves that in the case of booking a particular Service date by several interested parties, the date of making the prepayment will be decisive – in such a situation, the reservation for a given date will be made for the Client who made the prepayment earlier.

6.In the case of booking a date for the Service at the Salon according to sec. 1 lit. a) above, the Client’s payment of the prepayment can be made according to § 9 sec. 1 lit. a) or d) of the Regulations. In the case of the Client choosing the option of paying the prepayment according to § 9 sec. 1 lit. d) of the Regulations, sec. 5 above applies accordingly.

7.If the Service is performed, the prepayment made by the Client will be credited towards the price for the Service. 

8.The prepayment will be forfeited if:

1.The Client does not show up for the scheduled appointment at the Salon,

2.The Client cancels the scheduled appointment at the Salon less than 48 hours before the scheduled appointment, and in the case of appointments scheduled for Monday, less than 72 hours before the scheduled appointment,

3.The Client postpones the appointment at the Salon twice (regardless of when they inform the Salon about postponing the appointment),

4.The Client is late for the scheduled appointment at the Salon by half an hour or more.

9.If the Client postpones the appointment at the Salon once earlier than 48 hours before the scheduled appointment, and in the case of appointments scheduled for Monday, earlier than 72 hours before the scheduled appointment, the prepayment will remain on the Client’s account and will be settled according to sec. 7 above.

10.The Client, when booking an appointment, is obliged to provide their real data as mentioned in sec. 10 above. Providing false or incorrect data by the Client will result in the loss of the appointment.

11.In the case of Minors, Services are performed in the presence of their parent or parents, legal guardian or legal guardians, or based on written consent given by the parent, parents, legal guardian, or legal guardians. This consent should be submitted by the Minor to the Salon’s files.

12.In the absence of the persons mentioned in sec. 12 above or the lack of written consent from such persons, the Owner, Leader, or Team reserves the right to refuse to perform the Service.

13.The Salon sends an SMS to the Client’s provided phone number, one (1) day before the scheduled appointment, about the date and time of the appointment, and also calls the Client to confirm the appointment. If the Client does not answer the incoming call the day before the appointment, the Salon may repeat contact with the Client on the day of the appointment.

14.The Salon is not responsible for the change or forfeiture of the booking date for the Service at the Salon in the case of the Client’s failure to pay the prepayment for the Service within the reserved deadline.

15.In the case of the Client paying the prepayment after the deadline mentioned in sec. 5 above and the forfeiture of the date for which the Client was initially booked, according to the Client’s choice, the Salon may:

1.Reserve another date for the Client’s visit at the Salon,

2.Keep the prepayment made by the Client on the Client’s account for future visits to the Salon,

3.Refund the prepayment to the Client (in such a case, the refund of the prepayment will occur using the same method as its payment by the Client; the refund of the prepayment will occur within 7 (seven) days of the Salon being informed by the Client of their decision.

16.The obligation to pay the prepayment for the reservation of the date for the Service at the Salon applies to the first and each subsequent visit of the Client at the Salon.

17.In the case mentioned in sec. 5 above, the last sentence, i.e., in the case where the Client pays the prepayment but due to the number of interested parties, a date for the Service at the Salon is not reserved for them, the prepayment made by them will not be refunded and will remain on their account at the Salon to be settled in future visits.

§ 4. Changing the Date of the Service, Canceling an Appointment at the Salon

1.The Client is obliged to appear at the Salon for the scheduled appointment. 

2.If the Client cannot attend the scheduled appointment or is more than 15 (fifteen) minutes late, they are required to immediately notify the Salon of such circumstances and cancel or reschedule the appointment. In the case of canceling or changing the reservation by the Client, § 3 sec. 1 and § 3 sec. 8 of the Regulations shall apply accordingly.

3.In the case of the Client being late for the scheduled appointment, the Leader or the designated hairdresser will wait for the Client for 15 (fifteen) minutes counted from the scheduled start time of the Service. If the Client’s delay exceeds the time mentioned in the previous sentence but the Client comes to the Salon, the Leader or the designated hairdresser has the right to refuse to perform all or part of the Service for the Client. The last sentence of sec. 2 above applies accordingly.

4.The Salon reserves the right to refuse to book the Client for the Service (e.g., if the Client habitually fails to show up for the scheduled appointments at the Salon).

§ 5. Changing the Date of the Service by the Salon, Unavailability of the Hairdresser

1.In situations beyond the control of the Salon, such as during the illness of the Leader or members of the Team, or an unforeseen event (e.g., an accident), when the scheduled Service cannot be performed in whole or in part by the Leader or the Team, the Salon will immediately inform the Client about the situation.

2.In the case mentioned in sec. 1 above, the Client, at their discretion, may be booked for an appointment with another hairdresser, or may reschedule for another date with the hairdresser whose appointment was canceled.

§ 6. Service Performance. Post-treatment Recommendations

1.Services are performed personally by the Leader or the Team.

2.Before commencing the Service, the Leader or the Team collects information from the Client (especially from Clients who are visiting the Salon for the first time). The Client, before commencing the Service, should give Consent for the performance of such Service. Consent is given by the Client through an interactive form. The information provided by the Client in the Consent is recorded in the Salon’s internal system and will be available on the Client’s account within this system. The template of the Consent constitutes Annex No. 1 to these Regulations. The Client’s expression of Consent is necessary for the performance of the Service.

3.The Client, before the start of the Service, is obligated to provide the Leader or the Team with all necessary information about their health condition (e.g., allergies, sensitivity to certain products) which are significant for the proper performance of the Service. Such information is entered by the Leader and/or Team in the Consent in the space designated for Comments/additional information.

4.The Client’s Consent to the performance of the Service is equivalent to their declaration (after prior consultation, before the start of the Service, with the Leader or Team) that they have no health, medical, and personal contraindications to the performance of the Service, which consequently releases the Salon and the Owner from liability towards the Client.

5.In the case of care and coloring, their durability depends on the overall condition of the Client’s hair. The Client, before the Service, is informed by the Leader or Team about the condition of their hair – the Salon, Owner, Leader, and Team are not responsible for the durability and maintenance of care and coloring on the Client’s hair, as this depends on external factors over which the Salon, Owner, Leader, and Team have no control (e.g., the condition of the hair, the Client’s hormonal condition, personal predispositions of the Client). Only proper care and adherence to the recommendations of the Leader or Team can ensure the best results and effects after the Service.

6.The Client is obligated to adhere to the post-treatment recommendations given by the Leader or the Team during or immediately after the Service. The Salon, Owner, Leader, or Team are not responsible for the Client’s failure to follow post-treatment recommendations and for actions contrary to these recommendations. During the Consent process, the Client may declare to receive such post-treatment recommendations sent by the Salon to the email address provided by them.

7.The Leader or Team may suggest the Client purchase hair care products and accessories, the use of which, according to the Leader’s or Team’s instructions, may contribute to securing the results of the Services, improving the Client’s scalp condition, or improving the condition of their hair, but the Client is not obligated to purchase them. The full range of hair care products and accessories is available in the Shop.

8.The Client does not have the right to withdraw from the contract after the Service has been performed.

§ 7. Hair Extensions

1.In the case of the Service involving hair extensions, it is necessary to have a prior consultation, i.e., before performing the Service, between the Client and the Leader or the Team regarding the condition of the Client’s hair and scalp to determine whether the hair extension procedure is possible and to identify the best method of extension for the Client. This consultation is free of charge.

2.In the case of hair extensions (regardless of the hair extension method agreed upon by the Client and the Salon), the Salon charges the Client a prepayment for the purchase of hair for extension in an amount previously individually agreed with the Client. The prepayment can be made in the following ways:

1.In cash at the Salon on the day of booking the Service,

2.By card (debit, credit), BLIK at the Salon on the day of booking the Service,

3.By transfer to the Salon’s bank account number: 57 1600 1462 1804 0917 5000 0001,

4.Via PayPal to the email address: d.wojcik92@gmail.com,

5.Through a payment link via the online payment operator Przelewy24.

The Salon’s order for hair for extension occurs only after the Client has paid the prepayment.

3.If the Service is performed, the prepayment made by the Client is credited towards the cost of the Service, and in the case the Service is not performed, it is non-refundable to the Client.

4.Due to the duration of the hair extension Service and the need to prepare materials for its performance, the Client may cancel the appointment no later than 48 (forty-eight) hours before the scheduled visit, subject to sec. 3 above.

§ 8. Service Performance with Travel to the Client. Accelerated Service Execution

1.The Salon may perform the following Services directly at the Client’s location or a place indicated by them:

1.Hair styling,

2.Haircut,

3.Haircut with styling.

2.To order such a Service with travel, the Client must contact the Owner. Through individual arrangements, the Owner and the Client will agree on the date, time, place of Service, and the person or persons who are to perform the Service, provided that for such a Service with travel to be carried out, it must be performed for at least 5 (five) people.

3.Subject to § 2 sec. 10 above, the costs of travel to and from the location where the Service is to be performed by the Owner or the Team are covered by the Client.

4.The Client may request the Owner to have the Service performed by the Leader in an accelerated manner, i.e., outside the established schedule or on the Leader’s day off. In such a case, the Service will be payable by the Client at double the rate from the Price List.

§ 9. Payments

1.Payments for Services can be made in the following ways:

1.In cash at the Salon on the day of the Service,

2.By card (debit, credit), BLIK at the Salon on the day of the Service or during booking for the Service,

3.By transfer to the Salon’s bank account number: 57 1600 1462 1804 0917 5000 0001 on the day of the Service,

4.Via the online payment operator Przelewy24.

2.In accordance with sec. 1 lit. a) above, the Salon accepts payments for Services performed in the following currencies: Polish Zloty (PLN), Euro (EUR), or US Dollars (USD). In the case of payment by the Client in Euro (EUR) or US Dollars (USD), the exchange rate for the Service will use the current rate of the given currency against the Polish Zloty (PLN) announced by the National Bank of Poland. Each time, such a converted price will be rounded up to the nearest full Zloty.

3.At the Client’s request, the Owner will issue a VAT invoice for the Service performed. The Client must inform the Owner that they want to receive a VAT invoice for the Service before the fiscal receipt is issued.

4.In special cases, after prior personal arrangements between the Client and the Owner, it is possible for the Client and the Owner to individually agree on the method and timing of payment for the Service, different from those indicated in sec. 1 above.

§ 10. Rules for Purchasing and Using a Voucher

1.Under the terms indicated in § 3 sec. 1 above, and also via the Website, there is a possibility to purchase a Voucher for Services provided by the Salon. The value of the Voucher cannot be less than 500.00 PLN (in words: five hundred zlotys). After determining with the Salon the amount for which the Voucher is to be issued, the Client is obligated to pay the specified amount in the manner indicated by the Salon. After the payment is recorded, the Salon will issue a Voucher to the Client corresponding to the amount paid by the Client.

2.The Voucher can be in paper or electronic form. In the case of a paper Voucher:

1.The Client will be obliged to collect it in person or through an authorized person,

2.The Salon, if the Client chooses this option, for an additional fee associated with shipping costs, can send the Voucher to the address provided by the Client via Polish Post or courier.

In the case of an electronic Voucher, it will be sent by the Salon to the Client by email to the email address provided by the Client.

3.The Voucher can be transferred by the Client to another person (e.g., as a gift).

4.To use the Voucher, the Client is required to book an appointment according to § 3 sec. 1 – 4 above. When booking the appointment, the Client is required to inform that they want to use the Voucher.

5.If the Client chooses a Service whose value exceeds the value of the Voucher, the Client will be required to pay the resulting difference directly after the Service is performed.

6.If the Client chooses a Service whose value is lower than the amount of the Voucher, the Salon does not refund the resulting difference. However, the Client can use the remaining difference for the next visit to the Salon.

7.In the case of the Voucher, § 3 sec. 8 of the Regulations applies accordingly, i.e., in the event of the circumstances described in this section, an amount of 500.00 PLN (in words: five hundred zlotys) will be deducted from the Voucher.

8.The Voucher cannot be purchased using another Voucher.

§ 11. Salon Etiquette. Video Surveillance

1.Smoking, consuming alcohol, and using intoxicating substances are strictly prohibited on the Salon’s premises.

2.On the Salon’s premises, solicitation, trading, loud and uncultured behavior, especially the use of words commonly considered offensive, and using Salon’s devices and products without the consent and knowledge of the Owner or the Team are not allowed.

3.Recording the performance of the Service by the Owner or the Team and the interior of the Salon using image and sound recording devices is permitted only after obtaining prior consent from the Owner or the Team.

4.The Client agreeing to have the Service performed should have time available for the Service, which depending on the type of Service and the condition of the Client’s hair, may take up to approximately 10 hours. The Client commits to not rushing the Leader and/or the Team in performing the Service.

5.Video surveillance is installed on the Salon’s premises. Areas under surveillance are appropriately marked.

§ 12. Recording and Dissemination of Clients’ Images by the Salon

1.The Owner or the Leader, after obtaining the Client’s prior oral consent, may record the performance of the Service by the Leader or the Team, as well as the condition of the hair before and after the Service using image and sound recording devices.

2.In the situation mentioned in sec. 1 above, the Client consents to the use and dissemination of their image by the Owner or the Leader in an unlimited time and territorial scope, on the following fields of exploitation:

1.By multiplying and recording it using audiovisual, digital, printing methods, etc.,

2.By saving and storing it in the memory of computers and other electronic devices (e.g., smartphones),

3.By making it available and disseminating it in such a way that everyone can access it in the place and time of their choice, in particular on the Internet and publishing these materials on the Website and on the IG Profile and FB Profile,

4.By using it for advertising and promotional purposes of the Salon, Owner, and Leader,

5.By combining it with other images, advertising slogans, texts, graphics, the Salon’s logo, the Owner’s logo and company name, and the Leader’s name and surname.

3.The Owner or the Leader are entitled, but not obliged, to disseminate the Client’s image.

4.In the case of disseminating the Client’s image under the terms described in sec. 1 and 2 above, the Client is not entitled to any compensation. Conversely, if the image is not disseminated, the Client has no claims for compensation.

5.In the event of a requirement on the part of the Owner or the Leader to use the Client’s image in a field of exploitation other than those listed in sec. 2 above, the Owner or the Leader will approach the Client for consent to use their image in such an additional field of exploitation. The terms of granting such consent will be established through individual arrangements.

§ 13. Complaint Procedure

1.The Client has the right to file a complaint about the Service performed or a part thereof. 

2.The complaint should be submitted by the Client no later than within 7 (seven) days from the day the Service was performed:

1.In person at the Salon,

2.In writing,

3.By email to: info@dwcrative.group.

3.A written complaint can be sent to the Salon’s address, i.e., Rozbrat 34/36, local 53, 00-429 Warsaw, by postal or courier service. The date of the postal stamp or the date of dispatch with the courier will determine the observance of the deadline for filing the complaint.

4.The Owner reserves that recognizing the complaint may require an assessment of the hair condition after the Service, which will be conducted by the Leader in the Salon. The Owner will inform the Client of the necessity to check the condition of their hair by phone, via SMS, or through a private message on the Client’s social media profile, if the Owner knows the Client’s nickname (e.g., from previously conducted correspondence with the Client).

5.The complaint should be considered by the Owner within 7 (seven) days from the date of its receipt. However, if its recognition requires an assessment of the hair condition after the Service mentioned in sec. 4 above, the time for recognizing the complaint is extended by the time from informing the Client about the necessity to check the condition of their hair, to the actual appearance of the Client in the Salon to carry out this check.

6.As part of a positively recognized complaint, the Owner may at their own discretion, for example:

1.Perform the Service again through the Leader or the Team, without additional charges on the Client’s side,

2.Offer products and cosmetics for hair care,

3.Perform hair repigmentation through the Leader or the Team.

The Owner, Leader, or Team do not refund the costs of services performed in another hair salon or services performed independently by the Client, nor do they make discounts on the price already paid by the Client for the Service.

§ 14. Personal Data Processing. GDPR Information Clause

1.By booking the Service and accepting these Regulations, the Client consents to the processing of their personal data by the Owner.

2.By booking the Service and accepting these Regulations, the Client consents to receive marketing and advertising information related to the Salon and/or the Owner on the phone number provided during the booking for the Salon visit.

3.By booking the Service and accepting these Regulations, the Client consents to receive SMS messages reminding them of the date and time of the appointment at the Salon.

4.In accordance with Article 13 of the GDPR, the Owner informs that:

1.The administrator of the Client’s personal data is DW GROUP Sp. z o.o. with its registered office in Pruszków (05-800), at ul. Raszyńska 11, KRS: 0000948917, NIP: 5342647256, tel. +48 883 568 858, email: info@dwcreative.group.pl (hereinafter: Administrator),

2.Personal data provided by the Client (hereinafter: Personal Data) will be processed with full respect for the rights and freedoms of the individual, based on Article 6(1)(a-c) and f of the GDPR, based on the Client’s consent and for the legitimate purpose of the Administrator – for the purposes of:

1.Booking the Client for the Service, notifying (reminding) the Client about the date of the Service,

2.Performing the Service,

3.Marketing and promotional activities of the Administrator,

4.Recognizing the complaints filed,

5.Publishing materials containing the Client’s image,

6.Processing materials containing the Client’s image,

7.Enforcing claims through judicial proceedings,

8.Ensuring the safety of employees, collaborators, Clients, and property in the Salon – video surveillance,

9.Provision of Personal Data is voluntary but necessary for the proper performance of the Service. Refusal to provide personal data will prevent booking the Client for the Service and its performance,

10.Personal data will be processed by the Administrator for a period of 5 (five) years, due to tax and accounting obligations,

11.The Administrator will not transfer Personal Data to other entities, unless dictated by law or the justified interest of the Administrator (e.g., to accounting entities),

12.Personal Data entrusted to the Administrator will not be subject to automated processing and will not be profiled,

13.Each Client has the right to access their personal data and to request their correction, amendment, restriction of processing, transfer, objection to their processing, whereby such a declaration should be directed to the Administrator’s address indicated in lit. a above. The Administrator will consider the Client’s application within 30 (thirty) days of receiving the notification,

14.The Client has the right to withdraw consent to the processing of Personal Data at any time, without affecting the legality of the processing carried out before the withdrawal of such consent,

15.The Client has the right to lodge a complaint with the supervisory authority, i.e., the President of the Personal Data Protection Office,

16.The Client’s personal data will not be transferred by the Administrator to countries outside the European Union or to international organizations, however, the Administrator informs that materials containing the Client’s image, as mentioned in § 11 of the Regulations, may be published on the Internet services Instagram and Facebook,

17.Contact with the Administrator is possible at the data indicated in lit. 1 a above.

§ 15. Reviews of the Salon

1.On the Salon’s Website, Clients are not provided with the option to express their opinions about the Salon and/or Services.

2.The Client may express their opinion about the Salon and/or Services, among others, on the Salon’s social media platforms, i.e., on the IG Profile and/or FB Profile, as well as within Google Reviews. However, each time the Client should formulate their opinion in a way that is consistent with the factual state, applicable law, and the regulations of the platform through which the Client wishes to publish such an opinion.

3.The Client is not obligated to post reviews about the Salon and/or Services.

4.The Salon does not influence the opinions of Clients but may interact with such reviews on the platforms where they have been published, for example, to clarify the Client’s doubts.

5.The Owner, Salon, Leader, and Team do not edit reviews about the Salon and/or Services.

6.The Salon and the Owner are not responsible for the content of reviews published by the Client, including in particular for any infringement of the rights of third parties or entities by these reviews.

7.The Salon and the Owner reserve the right to verify whether a review that has been posted about the Salon and/or Services was posted by a Client who was indeed a client of the Salon.

§ 16. Additional Provisions

1.The Owner, Leader, or Team are not responsible for the personal belongings of Clients left in the Salon.

2.The Owner, Leader, or Team are not liable for any potential damages incurred during the performance of the Service at the Client’s location, for example, due to splashing the Client’s clothing with dye or soaking their clothing during hair washing. Before performing the Service, the Leader or the Team protects each Client’s clothing from potential soiling during the Service (using towels and protective foils).

3.The Salon requests to be informed in advance about Clients with mobility issues, so as to ensure both assistance in reaching the Salon and comfortable conditions for performing the Service.

4.These Regulations come into effect on June 26, 2023, and replace all previous versions of the Regulations.

5.The Regulations may be changed and updated. The current version of the regulations is available in electronic form on the Website and in paper form in the Salon.

6.In case of discrepancies between the Regulations drafted in Polish and the Regulations drafted in another language version, the version in Polish shall prevail.

7.Annexes to these Regulations form an integral part of it:

  • 1.Annex No. 1 – Price List,
  • 2.Annex No. 2 – Consent template.

Annex No. 2 to the Hair Salon’s Regulations – Consent Template

CONSENT FOR THE PERFORMANCE OF HAIR SALON SERVICE

Date of visit:
Name and Surname:
Type of service:
Notes/Comments:

Please check the appropriate checkboxes:

I consent to the performance of the aforementioned hairdressing service.

1.I declare that I have been informed about:

1.The type, method, and technique that will be used in connection with the performance of the aforementioned hairdressing service,

2.The preparations that will be used to perform the hairdressing service,

3.The procedure to follow after the service is performed (hereinafter referred to as “Post-treatment Recommendations”),

4.The possible effects of the hairdressing service,

5.The fact that the results of the hairdressing service are not identical for every client and there may be a difference in hair shade and/or structure (which may arise in connection with the hair’s reaction to the preparations used to perform the service, the condition of the hair, personal predispositions of the client) compared to the intended and expected effect,

6.The hair salon is not responsible for my failure to comply with the Post-treatment Recommendations.

I declare that I have read and accept the Regulations of the hair salon in force at DW GROUP Sp. z o.o. located in Pruszków (hereinafter referred to as “Regulations”).

I declare that I:

  • Want
  • Do not want
  • to receive Post-treatment Recommendations at the email address I have provided.

I declare that:

1.I have time for the hairdressing service, which may take up to about 10 hours (depending on, among others, the condition of the hair, the type of hairdressing service performed),

2.I have informed the hair salon about the history of my hair, including the history of its coloring, and the statements I have made are true,

3.In case I wish to file a complaint about the hairdressing service performed, I will follow the provisions of the Regulations,

4.I had the opportunity to ask questions about the manner and scope of the hairdressing service, its duration, the technique of its execution, the preparations to be used in its performance, and the Post-treatment Recommendations,

5.To my knowledge, there are no other contraindications to performing the hairdressing service other than those indicated above.

I consent to the processing of my personal data by DW GROUP Sp. z o.o. located in Pruszków, i.e., my name, surname, email address, phone number, information about the performed hairdressing treatments, information provided in connection with the payment for the service, information about any allergies and contraindications to performing the hairdressing service. The information clause is available here _____.

I consent to receiving SMS messages and emails from DW GROUP Sp. z o.o. located in Pruszków to remind me of appointments, inform me about promotions and competitions, and to receive Post-treatment Recommendations.

Client’s Signature

Call or message to schedule an appointment

Koloryzacja jednolita

Koloryzacja jednolita przeznaczona jest dla osób, które chcą mieć na całych włosach kolor w jednym odcieniu, zazwyczaj zbliżonym do naturalnego. Pozwala ukryć tzw. odrost oraz siwe włosy, a także pogłębić odcień na długościach.

Trzeba jednak pamiętać, że w przypadku znacznych zmian koloru włosów może być konieczny zabieg wcześniejszej dekoloryzacji lub repigmentacji (gdy zmieniamy kolor na ciemniejszy).

Zadzwoń lub napisz aby umówić wizytę